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[其他] Review: Built for Use

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亲爱的裸婚 发表于 2016-10-14 22:42:27
285 4
This is a review of online course Built for Use by Joe Natoli and hosted at Give Good UX.
   Read more reviewsor browse the full list ofonline UX courses.
  Course information

  
       
  • Course Name:  Built for Use   
  • Author: Joe Natoli   
  • Hosted by: Give Good UX   
  • Length: 3.25 hours   
  • Intended Audience: Beginner/Intermediate UX Designers   
  • What You’ll Learn: The how and why of changing traditional engineering requirements process to a user-centred one.   
  • Assumed Knowledge: Basic knowledge of UX terms   
  • Price at time of review: $97 USD  
  Review

  I wish this course had been available 10 years ago. Working as a UX Designer back then, I was often handed novel-length product requirements documents (PRD). I had no understanding of how they were created and why they never made any sense for my job. Why would I read these super long documents?
   In this course, Joe Natoli explains how PRDs are created and more. Not only is this a solid course for UX designers, I thinkproduct managerswould benefit from it too.
   I’ve taken a lot of UX courses over the years, but this is the first I’ve seen on this specific topic. Compared to others, this one is top notch in explaining the why and  what of requirements gathering.  Built for Use is of similar quality to courses I’ve taken by Susan Weinschenk at  The Team W and  UXTraining courses by Colman Walsh. Another excellent library of courses is Jared Spool’s  AYCL video library. But none of these options cover this particular topic.
   I must admit I’d never heard of Joe Natoli before taking his courses on Udemy. But he knows his stuff. He also has a great Facebook group to support his course.
  Joe has excellent examples and humorous stories that kept me interested and intrigued throughout the course. During each step, he explains the value UX brings to the table – so not only is this a course about changing the requirements process, but it also teaches you to sell the value of UX.
     

Review: Built for Use

Review: Built for Use-1-产品设计-the,and,course,requirements,of
   The UX Value Loop
      After explaining the shortcomings of the current requirements process, Joe brings in three UX techniques to help reconfigure this activity: empathy maps, situational maps, and scenarios. He explains how to use each technique, then asks the viewer to try each method as an exercise. There’s no review of your work, but he shows examples of possible solutions.
     

Review: Built for Use

Review: Built for Use-2-产品设计-the,and,course,requirements,of
   Engineering vs. UX Requirements Process
    I’ve heard of situational mapping, but never used it in my work. Joe’s explanation and examples make it easy to follow along and learn this technique.
  The concept behind situational mapping is to get closer to situations the user is likely to find themselves in. You map their needs to the situation by developing a hypothetical situation for your user. Take note of the stresses and possible outcomes as you fill out the template.
     

Review: Built for Use

Review: Built for Use-3-产品设计-the,and,course,requirements,of
   Situational Map Template
      

Review: Built for Use

Review: Built for Use-4-产品设计-the,and,course,requirements,of
   Empathy Map Template
      An interesting learning for me, was realising the situational map template is how I usually view an empathy map. Using different templates, however, means you view the user through different lenses. The empathy map is about how the user thinks and feels, while the situational map outlines their needs. (You can download Joe’s templates at  www.givegoodux.com )
  Some key takeaways from this course are:

  
       
  • Requirements cannot be gathered.   
  • Vague needs shouldn’t be in a requirements list.   
  • You don’t know what you don’t know.   
  • Requirements are about asking questions and negotiating as a team.  
  The Presenter

   

Review: Built for Use

Review: Built for Use-5-产品设计-the,and,course,requirements,of

  Joe Natoli has been preaching and practising the gospel of User and Customer Experience to Fortune 100, 500 and Government organisations for nearly three decades. That work includes commercial industry leaders like Broadridge, Condé Nast, Johns Hopkins, Mettler-Toledo, PHH Arval, SC Johnson and Wolters Kluwer, as well as government agencies like NSF/NCSES, NIH and the Dept. of Homeland Security.
  Joe devotes half of his practice to writing, coaching, and speaking. From guiding students at the beginning of their careers to integrating UX into the work of seasoned veteran developers and designers, he is immensely passionate about the inherent power of UX and design.
  Pros

  
       
  • Excellent examples   
  • Nice usage of text and voice for two different learning types   
  • Good graphics   
  • Author/narrator has a sense of humour  
  Cons

  
       
  • Some of the text/images can be hard to read because of lack of contrast.   
  • There is no indication of the total course length.   
  • Autoplay of videos doesn’t seem to work consistently.  
  Summary

  This course provides learning for both visual and aural learners, with exercises and key takeaways for each section. Videos are broken into small-ish chunks (5 to 20 minutes).
  Overall, Built for Use is a great course to help UX Designers get a seat at the table and be more involved in the business processes of an organisation.
  
       
  • Content (how useful, up to date, practical, and comprehensive): 10/10   
  • Delivery (presentation style, pace, clarity, authority): 10/10   
  • Production (video quality, audio quality, editing): 9/10   
  • User Interface (reliable infrastructure, usable interface, convenient): 10/10   
  • Overall rating: 10/10  
曹娇 发表于 2016-10-16 22:40:43
打酱油的人拉,回复下赚取积分
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生活来路b 发表于 2016-11-16 14:16:43
边撸边过
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廖羽雯 发表于 2016-11-17 19:40:14
来,来,干了这杯翔!
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会发光的叫灯泡 发表于 2016-11-21 18:56:43
据说,回这个帖子会升官发财,我来试一下!
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